FREQUENTLY ASKED QUESTIONS

What types of payment do you accept?

We offer various payment options such as Visa, Mastercard, Discover and American Express cards. You can choose any payment method you like to make your purchase. Making a payment is now more convenient with our multiple payment options. Whether you prefer to use your credit or debit card or have an account, we have got you covered. Our goal is to ensure that you have a seamless checkout experience while shopping with us. So, select the payment option that works best for you and enjoy your shopping!
What location do you ship too?

Our shipping services are currently limited to the United States only. We apologize for any inconvenience this may cause to our international customers. We are continuously exploring the possibility of expanding our shipping services to other countries in the future. Thank you for your understanding.
Are the coffee beans whole beans or grounded?

At present, our website exclusively sells grounded coffee. Nonetheless, we can accommodate special requests for whole beans at an extra charge. Please reach out to us if interested in this option.
Do you only sell 8oz bags?

At present, we provide our coffee in 8oz size. However, we are planning to introduce more flavors and larger quantities in the future. If you require 1lb size (16oz), you can make a special request by sending us an email at wintersbestcoffee@gmail.com or using our contact us page.
How long does shipping take to process?

After receiving your order, we will ship your coffee product within 24 hours. Our standard shipping method is via USPS, with an estimated delivery time of 5-7 business days, not including weekends. Please visit our shipping policy for more info.
What is your return policy?

We are unable to accept returns for coffee due to its perishable nature. However, we are committed to resolving any errors that may occur with your purchase. For more information, please refer to our return policy page.